ACD Groups

Select Number:

[Configure Voice Prompts]

Refer Here for Help
   
ACD Group settings for Number:
 ##extension##
Ringing Format:
Announce Message Frequency in seconds:
Ring Timeout:
Retry Timeout in seconds:
Maximum Number of people in the queue:
   
   
 
 

 

   

ACD Group Member Configuration

Member

Extension

Member ##n##

   
Notes:
1. Number of members is limited by the total DDI numbers that you have available in the system.